Shipping/Returns

Shipping

Please note: shipping fees are valid only to USA addresses. Each item has it’s own shipping fee. When you place the item in your cart, you can immediately see your shipping fees in the shopping cart.

All items are shipped first class. Generally orders are processed and shipped within approximately one week of submission. However, we are an all volunteer organization and sometimes not able to process all orders as quickly as possible. 

If there is a problem with your order or our stock is not readily available, we will notify you by email.

Thank you for your understanding and cooperation.

International Shipments – additional fees

Before ordering, please contact us so we can determine your international shipping fees. For orders sent to a foreign address, there is an additional shipping charge added to those posted in the on line Store. We reserve the right to adjust the final invoice to include international shipping fees.

Taxes

We charge 6% Pennsylvania sales tax for items shipped to a Pennsylvania address or for items that are purchased for local pickup.

No Returns

All sales are final.

Currency

All prices and payments are in US dollars.

DVD Warranty

Our DVDs are warrantied against manufacturing defects for 30 days. Contact us for return authorization. Do not return an item to us unless you have first first contacted us and received an RMA authorization. Failure to do so will invalidate your warranty. Thank you.

DIGITAL PROGRAMS WARRANTY

All our digital programs are guaranteed to work. If a digital file is found to be defective, contact us immediately. However, it is up to the customer to use the appropriate devices in order to play our digital files.